O/T O/R customer support 10/10
Posted: Thu Jun 16, 2022 3:21 pm
by h2pmr
i had been unable to log into this site for the last few days, so emailed their support and within 10 mins i had an email saying they had reset a consent setting and to try it.
all now working fine.
in my book that is exceptional customer support from Open Road
Re: O/T O/R customer support 10/10
Posted: Fri Jun 17, 2022 12:29 am
by worf
know that it’s one guy and that you can thank @fpena944 directly.
Re: O/T O/R customer support 10/10
Posted: Fri Jun 17, 2022 7:12 am
by fpena944
h2pmr wrote: ↑Thu Jun 16, 2022 3:21 pm
i had been unable to log into this site for the last few days, so emailed their support and within 10 mins i had an email saying they had reset a consent setting and to try it.
all now working fine.
in my book that is exceptional customer support from Open Road
Thanks again! But admittedly you did catch me at a great time as I had both screens up in front of me (work and OR) and you also described the problem perfectly so I was able to troubleshoot easily.
worf wrote: ↑Fri Jun 17, 2022 12:29 am
know that it’s one guy and that you can thank @fpena944 directly.
All in a day's work
