O/T O/R customer support 10/10

O/T O/R customer support 10/10#155597

By h2pmr - Thu Jun 16, 2022 3:21 pm

- Thu Jun 16, 2022 3:21 pm #155597

i had been unable to log into this site for the last few days, so emailed their support and within 10 mins i had an email saying they had reset a consent setting and to try it.
all now working fine.

in my book that is exceptional customer support from Open Road

90 GT orange
88 SE silver
87 S4 auto Diamond blue
90 S4 auto red , breaking for parts
ex
88 SE red - now Roger's

Re: O/T O/R customer support 10/10#155660

By worf - Fri Jun 17, 2022 12:29 am

- Fri Jun 17, 2022 12:29 am #155660

know that it’s one guy and that you can thank @fpena944 directly.

Hanlon’s Razor: Never attribute to malice that which is adequately explained by stupidity.
Heinlein’s Corollary: Never underestimate the power of human stupidity.
The Reddit Conjecture: Sufficiently advanced stupidity is indistinguishable from malice.
Worf’s Razor: Never attribute to stupidity that which is adequately explained by laziness.
Worf’s Identity: Sufficiently advanced laziness is indistinguishable from stupidity
Worf's Law: Once you've mitigated risk from stupidity and laziness in your endeavors, failure is usually the result of insufficient imagination.

My 928 Inspection Guide

Re: O/T O/R customer support 10/10#155685

By fpena944 - Fri Jun 17, 2022 7:12 am

- Fri Jun 17, 2022 7:12 am #155685

h2pmr wrote: ↑Thu Jun 16, 2022 3:21 pm i had been unable to log into this site for the last few days, so emailed their support and within 10 mins i had an email saying they had reset a consent setting and to try it.
all now working fine.

in my book that is exceptional customer support from Open Road

Thanks again! But admittedly you did catch me at a great time as I had both screens up in front of me (work and OR) and you also described the problem perfectly so I was able to troubleshoot easily.