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If you've been deactivated, please try again as I think it's been fixed!
Posted: Wed Mar 24, 2021 10:45 am
by fpena944
Hi everyone,
Welcome to all of our new users and my apologies as I discovered that one of our caching tools was creating headaches for many of you who had just registered. This caching process was resulting in accounts being deactivated.
I have hopefully fixed the issue so you should all be ok now. But if you do have any problems please use the
https://openroad.site/pages/contact-us/ link to submit an inquiry (this should be fixed too).
I'm still working on email deliverability but check this thread for any updates.
Thank you all for your patience!
Re: If you've been deactivated, please try again as I think it's been fixed!
Posted: Wed Mar 24, 2021 12:23 pm
by Don Smith
Yes, that was my problem, this a.m. Everything is fine now. Thanks
Re: If you've been deactivated, please try again as I think it's been fixed!
Posted: Wed Mar 24, 2021 1:18 pm
by fpena944
Don Smith wrote: ↑Wed Mar 24, 2021 12:23 pm
Yes, that was my problem, this a.m. Everything is fine now. Thanks
Awesome that's great to hear!
It was driving me nuts as it seemed every new user was getting hit with it. So I tried to figure out what had changed in the past couple of weeks and it was this software intended to speed up parts of the site. Back to the drawing board with that but at least the site works properly now.
Re: If you've been deactivated, please try again as I think it's been fixed!
Posted: Wed Mar 24, 2021 4:18 pm
by jcnesq
Just FYI, at home earlier I would only get the home page display but couldn't get to the forums. I think it showed that I was logged in. But now OK at the office.
Re: If you've been deactivated, please try again as I think it's been fixed!
Posted: Wed Mar 24, 2021 4:41 pm
by fpena944
jcnesq wrote: ↑Wed Mar 24, 2021 4:18 pm
Just FYI, at home earlier I would only get the home page display but couldn't get to the forums. I think it showed that I was logged in. But now OK at the office.
For about 10 minutes we had that issue when my developer created a redirect that was a little more aggressive than my original requirements. Once I heard a complaint about it we were able to get it fixed.
So it should be good now no matter where you access it from.
Re: If you've been deactivated, please try again as I think it's been fixed!
Posted: Thu Mar 25, 2021 11:04 pm
by Addlight
I too kept getting a deactivated message, but it was corrected this morning. Thank you, and looking forward to learning and contributing where I can.
Matt